We're Here to help
The Crown Estate and JLL are committed to providing you with the best possible experience. Our Customer Operations Managers are here to make sure we meet your needs and can help put you in touch with the right person to assist with your query.
Customer operations Team

Farah Amin
Marketing
07514 728227
farah.amin@jll.com

Sinead O’Brien
St James's
07514 308803
sinead.obrien@jll.com

Sarah Lemmon
Regent Street
07843 804978
sarah-jayne.lemmon@jll.com

Trudie Alderton-Green
Retail, F&B and Galleries
07894 989749
trudie.a-green@jll.com

Becks Shaw
Residential Customer Operations Manager
07545046028
becks.shaw@jll.com
Customer Helpdesk
Please contact our 24/7 helpdesk to report
any facilities issues in your building.
Commercial Helpdesk: 01480484351
Residential Helpdesk: 01480484932
Helpdesk Email: TCELondon@eu.jll.com