Central london retail Hub

WELCOME TO OUR RETAIL HUB

As a retail, restaurant or gallery customer of The Crown Estate in Regent Street and St James’s you are part of our Central London portfolio. You have a dedicated Customer Experience Manager who is here to support your business. See below all of the ways how we can help you. 

 HOW THE CUSTOMER EXPERIENCE TEAM CAN SUPPORT YOU
Download the below guides to find out more. 

MARKETING OPPORTUNITIES

Find out how you can advertise on our newsletter and website, as well as get support for B2B events.

VIRTUAL EVENTS

Find out about the different types of virtual events we put on and how we can help you organize one.

ACTIVATIONS

Find out more about our buildings and how you can do activations within the reception areas.

CURRENT OFFERS AND EVENTS

Coach London Offer – No joining fee, 1 free month and a free hour with a Principal Coach

Coach London is a new health, wellness and performance club located at 3 St. James’s Square. It provides an exclusive space for members to train and relax within discreet surroundings. An important part of our offer is Coach Medical.  Members and non-members can...

Enjoy neighbourhood rates at Treehouse Hotel London starting from £159

Make the most of Treehouse Hotel London’s neighbourhood rates starting from £159 in January 2021. Located on Langham Place, just off Regent Street, designed to appeal to the child in all of us, Treehouse is playful, curious, rustic and nostalgic, inspired by simple...

Celebrate Christmas at Gaucho Piccadilly – Winter terrace and a special Friendmas

Friendmas Our big Christmas activation this year is Friendmas, where we’re encouraging households to dine out with a festive three course set menu with a glass of bubbles and the option to play a selection of classic festive fun games, all for £45 per person. Book...

‘BIKE-DROP’ and ‘Dropit’ team up to provide a safe solution for Xmas shoppers in the West End

Love cycling? Love shopping? Struggle getting the bags home on your bike? Then let us help you pedal, park and shop without the hassle. ‘BIKE-DROP’ has teamed up with ‘Dropit’ to provide a safe and convenient solution for Xmas shoppers returning to the West End. The...

Special 15% discount with Mantidy

Cult British lifestyle brand, Mantidy - a best kept secret shared by A-listers like George Clooney and Sam Smith - is this Christmas’ essential destination for stylish personalised accessories designed for ultimate organisation at home or on the move.  As a Crown...

Start your fitness journey with Third Space this December – Pay no joining fee and receive December free

Resolutions don’t need to start in January!  Start your fitness journey with Third Space this December - Pay no joining fee and receive December free.* When you know what you want to achieve and are prepared to put in the work, resolutions don't need to start in...

Enter December’s Recycling Competition for a chance to win a Christmas Hamper!

Did you know an extra 30% of waste is produced over the festive period? That is why we should be looking to reduce waste and buy items with recyclable packing. Remember to tear off glitter, ribbons and any packaging when recycling real Christmas trees, cards and...

Exclusive Work from Home offers from Hotel Café Royal

Offer 1: Work from Hotel Café Royal 8am-6pm  Whilst working from home has its benefits, we understand that sometimes a change of scene is necessary. The new 'Work from Café Royal' gives you the freedom and flexibility to use us as your home from home.  Be inspired...

LAUNCH OF ‘SCULLY AT HOME’

Ramael Scully and his team at Scully St James’s have launched the ‘Scully at Home’ dinner delivery service. Food lovers throughout England can enjoy a gourmet three-course dinner which showcases the artistry of Scully’s cuisine. With three menus to choose from, the...

Corbin & king have launched ‘The Wolseley Collection Take Home Cocktails’

Corbin & King have launched ‘The Wolseley Collection Take Home Cocktails’, a new range of hand-bottled cocktails as part of the Home Dining Delivery service, available to order online here. The drinks are created by the bar team and include a Margarita, Hemingway...

NEWS AND UPDATES

Christmas in the Community 2020 – an opportunity to volunteer and support our charity partners

2020 has been a year like no other and amidst all the festive celebration, we have the chance to take a moment to think about those in our community who might be having a tough time and how we can help to do our bit to support them this Christmas. The Crown Estate is...

Ways to Support your Community this Festive Season

We've put together a guide of how you can support your local community this festive season.  Find out the simple ways you could help below and please get in touch if you have any other suggestions!How can we help you?

LONDON’S WEST END WELCOMES VISITORS BACK WITH A SERIES OF TRAFFIC FREE SHOPPING DAYS

The Christmas shopping and dining experience is one of the most memorable and cherished occasions in the calendar, and this year West End retailers and restaurateurs are coming together as part of #MyWestEnd to orchestrate a series of Traffic Free Saturdays in the...

Enter December’s Recycling Competition for a chance to win a Christmas Hamper!

Did you know an extra 30% of waste is produced over the festive period? That is why we should be looking to reduce waste and buy items with recyclable packing. Remember to tear off glitter, ribbons and any packaging when recycling real Christmas trees, cards and...

Kate Spade New York Holiday 2020 Collection

Inspired by get-togethers big and small, Holiday 2020 features a mix of pieces for the kate spade woman to express herself and her style no matter where she goes or who she’s with. We imagine loved ones gathered around the table all afternoon and into the night....

The Wolseley’s Christmas Collection has just launched on their online shop!

The Wolseley’s Christmas Collection has just launched on their online shop, with a selection of new additions and classic gift ideas. Bring The Wolseley home this Christmas with celebratory hampers, including their signature Christmas or Winter Hamper as well as a new...

Purple Tuesday – Improving the customer experience for disabled people and their families

Purple Tuesday 2020 is on the 3rd November and is an opportunity for organisations of all sizes from all sectors to get involved, with the common goal of improving the customer experience for disabled people 365 days a year. In the UK alone, the Purple Pound – the...

Coach London – A health and Wellbeing club with a 360 approach to your wellbeing

Coach London are a health and wellness club located at 3. St James’ square. They offer integrated programmes including classes, cardio and weights. All state of the art equipment. They take a 360 approach to your overall wellbeing, looking at your body, mind and...

Lone Design Club launches LDC X, designed to highlight a single brand for maximum impact.

The go-to fashion, beauty and lifestyle omnichannel, Lone Design Club are excited to announce the next phase in their growing retail offering with the launch of LDC X. Supported by The Crown Estate, the LDC X series will consist of one brand pop-ups stores, designed...

Coach x Jean-Michel Basquiat collection launch Fall 2020

Coach introduces the Coach x Jean-Michel Basquiat collection with a global campaign starring faces of the house - Jennifer Lopez and Michael B. Jordan. The collection will launch in stores on Tuesday 29th September and introduces Basquiat’s artwork and values to a new...

USEFUL STATS 

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YOUR TEAM

Maria Flouti

Maria Flouti

Marketing and Communications Manager

Nadia Al-Sharif

Nadia Al-Sharif

Customer Experience Manager

Nicola Jones

Nicola Jones

Customer Experience Manager

Becks Shaw

Becks Shaw

Customer Experience Manager

Deborah Tamir

Deborah Tamir

Customer Experience Manager