Central london retail Hub

WELCOME TO OUR RETAIL HUB

As a retail, restaurant or gallery customer of The Crown Estate in Regent Street and St James’s you are part of our Central London portfolio. You have a dedicated Customer Experience Manager who is here to support your business. See below all of the ways how we can help you. 

 HOW THE CUSTOMER EXPERIENCE TEAM CAN SUPPORT YOU
Download the below guides to find out more. 

MARKETING OPPORTUNITIES

Find out how you can advertise on our newsletter and website, as well as get support for B2B events.

VIRTUAL EVENTS

Find out about the different types of virtual events we put on and how we can help you organize one.

ACTIVATIONS

Find out more about our buildings and how you can do activations within the reception areas.

CURRENT OFFERS AND EVENTS

Exclusive Pre-Opening Offer at Coach London – No joining fee, a free month and 2 personalised Coach sessions

 Coach London is an exclusive health, wellness and performance club based at 3 St.James’s Square. They offer integrated programmes that put you at the centre and will deliver a positive impact on the way you feel, look and the way you live your life.  A 360° approach...

Receive a £25 Hawksmoor gift card when ordering Restaurant Delivery

Hawksmoor Restaurant Delivery allows you to create your ideal Hawksmoor feast, with plenty of choice from their classic dishes, cocktails made by Hawksmoor bartenders and steak-loving wines. There is also, of course, their award-winning Sunday roast (available for two...

Shop the store from Home with L’OCCITANE’s Personal Shopping Service!

Introducing L’OCCITANE’s Personal Shopping Service; our most personal, and personalised way to shop with us remotely. Whether you are looking to find the perfect gift for your mother figure this Mother’s Day, a thank you gift for our returning teachers and workers or...

This Mother’s Day get a 10% discount on all charcoal drawings by Nick Bashall

This Mother’s Day why not commission a portrait of your child, or children, for that unique and special gift to be cherished forever? Fine Art Commissions is offering a 10% discount on all charcoal drawings by Nick Bashall commissioned in March 2021. These portraits...

Restaurants available for takeaway in Central London

Here's a list of restaurants still offering takeaway or delivery options in Central London. Corbin & King The Corbin & King Home Dining range is still available for delivery. The meals are prepared by their team of chefs to the restaurant recipes, saving you...

Coach London Offer – No joining fee, 1 free month and a free hour with a Principal Coach

Coach London is a new health, wellness and performance club located at 3 St. James’s Square. It provides an exclusive space for members to train and relax within discreet surroundings. An important part of our offer is Coach Medical.  Members and non-members can...

Enjoy neighbourhood rates at Treehouse Hotel London starting from £159

Make the most of Treehouse Hotel London’s neighbourhood rates starting from £159 in January 2021. Located on Langham Place, just off Regent Street, designed to appeal to the child in all of us, Treehouse is playful, curious, rustic and nostalgic, inspired by simple...

‘BIKE-DROP’ and ‘Dropit’ team up to provide a safe solution for Xmas shoppers in the West End

Love cycling? Love shopping? Struggle getting the bags home on your bike? Then let us help you pedal, park and shop without the hassle. ‘BIKE-DROP’ has teamed up with ‘Dropit’ to provide a safe and convenient solution for Xmas shoppers returning to the West End. The...

Exclusive Work from Home offers from Hotel Café Royal

Offer 1: Work from Hotel Café Royal 8am-6pm  Whilst working from home has its benefits, we understand that sometimes a change of scene is necessary. The new 'Work from Café Royal' gives you the freedom and flexibility to use us as your home from home.  Be inspired...

NEWS AND UPDATES

Westminster City Council Kickstart Business Gateway Event

Westminster City Council is an approved gateway under the governments Kickstart scheme,  - a new initiative providing job opportunities for young residents, aged 16-24, currently in receipt of Universal Credit. The Kickstart Scheme provides £2 billion worth of funding...

Earth Hour 2021 – Lights Switch off in Central London

Earth Hour is the world's biggest switch off event and a time where millions of people unite for nature, people and the planet. It was started by WWF and partners as a symbolic lights - out event in 2007 in Sydney. In 2020, a record-breaking number of people took part...

New West End Company – providing security on Regent Street

New West End Company is a business partnership of 600 UK & international retailers, restaurateurs, hoteliers and property owners in the world’s top shopping and leisure destination anchored by Bond Street, Oxford Street and Regent Street. One of its prime...

Transforming Regent Street – a greener, cleaner, safer and more accessible West End.

Over the last few months, The Crown Estate, in partnership with Westminster City Council have been working on a transformative programme of improvement works for Regent Street. These improvements are designed to be the best welcome back to the West End befitting an...

Christmas in the Community 2020 – an opportunity to volunteer and support our charity partners

2020 has been a year like no other and amidst all the festive celebration, we have the chance to take a moment to think about those in our community who might be having a tough time and how we can help to do our bit to support them this Christmas. The Crown Estate is...

Ways to Support your Community this Festive Season

We've put together a guide of how you can support your local community this festive season.  Find out the simple ways you could help below and please get in touch if you have any other suggestions!How can we help you?

Purple Tuesday – Improving the customer experience for disabled people and their families

Purple Tuesday 2020 is on the 3rd November and is an opportunity for organisations of all sizes from all sectors to get involved, with the common goal of improving the customer experience for disabled people 365 days a year. In the UK alone, the Purple Pound – the...

Coach London – A health and Wellbeing club with a 360 approach to your wellbeing

Coach London are a health and wellness club located at 3. St James’ square. They offer integrated programmes including classes, cardio and weights. All state of the art equipment. They take a 360 approach to your overall wellbeing, looking at your body, mind and...

Lone Design Club launches LDC X, designed to highlight a single brand for maximum impact.

The go-to fashion, beauty and lifestyle omnichannel, Lone Design Club are excited to announce the next phase in their growing retail offering with the launch of LDC X. Supported by The Crown Estate, the LDC X series will consist of one brand pop-ups stores, designed...

USEFUL STATS 

%

Central London Footfall YoY

%

Newsletter Open Rate

Newsletter Subscribers

YOUR TEAM

Maria Flouti

Maria Flouti

Marketing and Communications Manager

Nadia Al-Sharif

Nadia Al-Sharif

Customer Experience Manager

Nicola Jones

Nicola Jones

Customer Experience Manager

Becks Shaw

Becks Shaw

Customer Experience Manager

Deborah Tamir

Deborah Tamir

Customer Experience Manager