Central London retail Hub
As a retail, hospitality or gallery customer of The Crown Estate you are part of our Central London portfolio and have access to a dedicated Customer Operations Manager who is here to support your business. See below all resources available for you.
how we can support you
Download the below guides to find out more.
Marketing
Find out how you can advertise on our newsletter and website to reach our office customers and residents.
EVENTS and offers
Find out about the different types of events we can support you with as well as dedicated offers.
ACTIVATIONS
Find out more about our buildings and how you can do activations within the reception areas.
MONTHLY STATS
%
Central London Footfall YOY
%
Newsletter Open Rate
Newsletter Subscribers
connecting you in central london
NEW WEST END COMPANY (NWEC)
The New West End Company support businesses across Regent Street and can help with rough sleepers, security, cleaning, illegal street trading and more. They also provide trading insights and help drive footfall and sales through their West End Club app.
HEART OF LONDON (HOLBA)
Heart of London supports businesses in St James’s by creating a social, economic and environmentally sustainable area. They help with rough sleepers, cleaning and the delivery of targeted PR, marketing and events through their Heart of London Club app.
WESTMINSTER COUNCIL
Westminster City Council provides guidance for businesses operating in Westminster; they are also responsible for keeping the streets safe and clean. You can report issues relating to street works, noise disturbance, anti-social behaviour and much more.
Get in touch
Jay is your dedicated Customer Operations Manager and can help you engage with our community, get in touch with her to find out more.
